Auto-zone-control-systems SS0070 USB-Link Technical Guide, Installation Inst Uživatelský manuál stáhnout pdf (Strana 13)

USB-Link Technical Guide

Operator Interface

Troubleshooting

Troubleshooting Tips

Problems with Prism II Software

• Verify that the correct USB serial port created by the

USB connection is selected in the Job Sites Window.

Verify the COM port number in

<Control Panel>,

<System>,<Hardware>,<Device Manager>,

<Ports>.

• Verify that USB Link is selected for Type of CommLink

in the Job Sites Window.

• Verify that the correct USB Link mode is selected

under Network Conﬁ guration in the Job Sites Window.

Problems with USB Connection

• Verify that the USB LEDs blink when you perform

a Search for Units or try to open a status screen in

Prism II.

• If the USB LEDs fail to blink, disconnect and

reconnect the USB connection.

• If the problem persists, check that the USB drivers

have been installed properly

Problems with RS-485 Wiring

• Make sure T connects to T, R to R, and Shld to Shld if

multiple boards are wired together on a loop.

• Make sure that the USB-Link mini-DIN communication

cable is plugged into a controller or wired to the local

side of the loop.

Problems Viewing Controllers on a Network

• Make sure that in Prism II, USB Link Network is

selected under Network Conﬁ guration in the Job Sites

Window.

• Make sure that EPROM chips in CommLink II and III

are version 3.15 or later and in MiniLinks are version

3.14 or later.

NOTE: WattMaster Controls Technical Support cannot trouble-

shoot internal PC and/or Windows®-based operating

system problems.

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Auto-zone-control-systems SS0070 USB-Link Technical Guide, Installation Inst Uživatelský manuál Strana 13