Auto-zone-control-systems USB-Link 2 Technical Guide, Installation Instructi Uživatelský manuál stáhnout pdf (Strana 11)

USB-Link 2

Technical Guide

Troubleshooting

Troubleshooting Tips

Problems with Prism 2 Software

• Verify that the correct USB serial port created by the

USB connection is selected in the Job-Sites Window.

Verify the COM port number in

<Control Panel>,

<System>,<Hardware>,<Device Manager>,

<Ports>.

• Verify that USB-Link 2 is selected for Type of CommLink

in the Job Sites Window.

• Verify that the correct USB-Link 2 mode is selected

under Network Conﬁ guration in the Job-Sites Window.

Problems with USB Connection

• Verify that the USB-Link 2’s USB LEDs blink when you

perform a Search for Units or try to open a status screen in

Prism 2.

• If the USB-Link 2’s USB LEDs fail to blink, disconnect and

reconnect the USB connection.

• If the problem persists, check that the USB drivers

have been installed properly

Problems with RS-485 Wiring

• Make sure T connects to T, R to R, and Shld to Shld if

multiple boards are wired together on a loop.

• Make sure that the USB-Link 2 mini-DIN communication

cable is plugged into a controller or wired to the local

side of the loop.

Problems Viewing Controllers on a Network

• Make sure that in Prism 2, USB Link Network is

selected under Network Conﬁ guration in the Job-Sites

Window.

• Make sure that EPROM chips in CommLink II and III

are version 3.15 or later and in MiniLinks are version

3.14 or later.

NOTE: WattMaster Controls Technical Support cannot trouble-

shoot internal PC and/or Windows

-based operating

system problems.

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Auto-zone-control-systems USB-Link 2 Technical Guide, Installation Instructi Uživatelský manuál Strana 11